Privacy Policy

This Privacy Policy explains how TRScene(“TRScene,” “we,” “us,” or “our”) processes personal information when you use the TRScene desktop application, authentication and API services, and the legal and callback pages at trscene.com (collectively, the “Service”).

The controller is TRScene, operated by Kim Sunyoung in the Republic of Korea. Privacy and data requests may be sent to support@trscene.com.

This policy applies to users worldwide. It does not govern a connected exchange, Google, Telegram, or another third-party service, which processes information under its own terms and privacy notice.

Account and profile information

We process your email address, authentication identifier, nickname, avatar, timezone, account status, legal acceptance timestamp, and app or notification preferences. Authentication is provided through Supabase. TRScene does not store your plaintext password.

Exchange connection information

We process the exchange you connect, account alias, live or demo selection, supported markets, connection and verification status, API-key label, IP restriction status, and permission metadata. In production builds, exchange API keys, secrets, and passphrases are stored locally through your operating system credential storage. They are sent by the desktop app to the exchange you selected and are not stored in the TRScene cloud database.

Trading, scenario, and product information

We process trading pairs, scenario names and descriptions, nodes, edges, settings, execution state, exchange order and position information, reports, performance analytics, goals, journals, principles, watchlists, notification settings, and related timestamps where needed to synchronize, operate, restore, or analyze the features you use.

AI information

When you use an AI feature, we process your prompt, relevant scenario or market context, the AI response, review output, model information, token counts, duration, request identifiers, and usage records. Do not include exchange credentials, private keys, payment-card details, or confidential third-party information.

Telegram and notification information

If you choose to connect Telegram, we process the Telegram chat identifier, optional username, connection state, notification choices, and delivery status needed to send the notifications you requested.

Technical and support information

The Service and its infrastructure providers may generate IP address, user agent, request time, device and app version, error details, security events, and diagnostic records. Desktop preferences, local databases, credentials, and application logs may also be stored on your device. If you contact support, we process the information you send with the request.

Open Beta payment status

Paid checkout and subscription resumption are unavailable during the current Open Beta. TRScene does not ask Open Beta users to submit payment-card information. If paid plans are introduced, we will update this policy before collecting new billing information through the Service.

We receive information directly from you, from the desktop app and device you use, from Supabase authentication, from a connected exchange when you request account or trading functions, from Google Gemini when an AI request is processed, and from Telegram when you choose to connect notifications.

We process information to:

• create and secure accounts, authenticate users, and maintain legal acceptance records;
• synchronize product data and restore the state of features you use;
• connect to exchanges, display account information, and execute scenarios you configure;
• provide AI assistance, analytics, reports, watchlists, goals, journals, and notifications;
• apply Open Beta access and capacity through an Event-owned cohort;
• prevent fraud, abuse, unauthorized access, and unsafe or prohibited use;
• debug incidents, maintain reliability, answer requests, and improve the Service; and
• comply with law, enforce our Terms of Service, and resolve disputes.

Depending on applicable law, we rely on performing our agreement with you, your consent, legitimate interests in operating and protecting the Service, and compliance with legal obligations. Where processing depends on consent, you may withdraw it without affecting earlier lawful processing.

We do not sell or rent personal information and do not use it for third-party behavioral advertising.

We disclose information only as needed to:

• Supabase for authentication, database, realtime, and storage functions;
• Vercel for website and API hosting;
• Google Gemini for an AI request that you initiate;
• Telegram when you choose to connect Telegram notifications;
• OKX, Bybit, or Binance when you choose to connect and use that exchange; and
• professional advisers, authorities, or transaction counterparties when legally required or necessary.

We may also disclose information to protect users, the Service, or legal rights, or as part of a financing, acquisition, reorganization, or transfer of the Service, subject to applicable safeguards and notice.

TRScene is operated from the Republic of Korea and uses providers that may process information in other countries. The primary TRScene cloud database and API region is Singapore. Provider support, security, and network systems may process limited information in additional countries where that provider operates.

• Supabase and Vercel process account, product, request, and diagnostic data to host the Service.
• Google processes the AI prompt and context that you submit when you initiate an AI feature.
• Telegram processes chat and delivery data only when you choose to connect Telegram.
• Your selected exchange processes credentials, account requests, market requests, and orders.

We use transfers needed to provide the service you requested and, where required, consent, contracts, adequacy decisions, or other lawful safeguards. Laws in another country may differ from those where you live. Contact us if you need information about the safeguards applicable to a particular provider.

We retain account and cloud product information while your account is active and for as long as reasonably needed to provide the Service, maintain security and backups, investigate incidents, resolve disputes, and meet legal obligations. The period depends on the data type, the feature you used, security needs, and applicable limitation or recordkeeping periods.

Account deactivation disables access but does not promise immediate deletion of every record. Legal acceptance, security, abuse-prevention, audit, and dispute records may be retained when needed for those purposes. When information is no longer required, we delete, anonymize, or isolate it from active use, subject to provider backup cycles and records the law permits or requires us to keep.

Exchange credentials, desktop databases, preferences, and logs stored locally remain on your device until you remove them, clear the app data, or uninstall the app and associated data. Connected exchanges, Google, and Telegram retain their own records under their policies. You may request deletion or more specific retention information at support@trscene.com.

We use administrative, technical, and organizational safeguards designed for the nature of the information we process, including authenticated APIs, encrypted network transport, access controls, row-level data isolation, and local operating-system credential storage for production exchange secrets. No system is completely secure. You are responsible for securing your device, TRScene account, email account, exchange account, and API keys.

Depending on applicable law, you may ask to access, correct, delete, restrict, or object to processing, or to obtain a portable copy of personal information. You may withdraw consent where applicable and complain to a competent data-protection authority. We may need to verify your identity and may retain information where law permits or requires it.

You can update available profile and preference information in the app, disconnect Telegram, remove exchange credentials, or deactivate your account through Settings. For other requests, email support@trscene.com. Do not send passwords, exchange secrets, private keys, or payment-card details with a request.

TRScene executes trading rules that you configure and may provide AI-generated assistance. TRScene does not use AI to make decisions that create legal or similarly significant effects about your eligibility. Exchange order outcomes result from your configured scenario and the connected exchange. You must review and monitor all automated trading activity.

The Service is not directed to anyone under 18. We do not knowingly collect personal information from a person under 18. If you believe a minor has provided information, contact us so we can investigate and take appropriate action.

We may update this policy when the Service, providers, or law changes. We will update the date above and provide additional notice when a change is material or consent is required.

TRScene is operated by Kim Sunyoung in the Republic of Korea. Privacy requests and questions may be sent to support@trscene.com.